CANCELLATIONS & REFUNDS
Per the marathon / ultra running industry policy, all entry fees are non-refundable and non-transferable. This policy applies to all entrants and is in effect whether you are injured, have an unexpected family/business emergency, have a medical emergency, not turning up for the event etc. If the course has to be changed or the race cancelled due to an act of nature, or the event time changed due to circumstances beyond our control, there are no refunds or rollovers. You may not sell, transfer or give your bib to another person. There are NO exceptions. Your entry fee IS NOT TRANSFERABLE to following year’s event or other event. You do not need to inform us of your cancellation.
BANDITS & BIB SWITCHING
While it may seem like no big deal to give or sell your race bib to another person, it does present serious issues to both the race organizers and the participant field. Race results and finisher’s awards can be impacted and medical staff might not be able to identify a participant in need of treatment on the course. It is imperative that the person wearing the bib and taking part in the race is the same person that is in our registrant database. If a person is caught wearing a bib that is registered on other person, the participant will be disqualified from any official results.
If you wish to downgrade to a shorter distance event due to injury, limited training, or other reason, we have a downgrade request window. Downgrades are limited (all race distances sell-out) and available first-come, first-served basis. Please email to us through the contact form.